How we work

Specialist consulting to help you grow and streamline your property management business

Property management consultancy packages are tailored to suit the needs of each company. Real iQ understands that every business is different and must be viewed as a unique entity, with its own strengths and weaknesses. The most successful businesses consult with our company on an ongoing basis, and have a customised fee structure and service package.

Outside of our custom fee packages we work by charging in 15-minute time blocks for our consultancy, recruitment, HR, and rent roll brokerage advice and services. Our fees are $30.00 for every 15 minutes. Enquire about our services free of charge.

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Understand

Business analysis

Real iQ is able to work through each element of your business, observing its strengths and weaknesses and working with your opportunities and threats to create a plan to achieve your company’s growth goals. A company health check is invaluable for those who work in their business every day and those who have a manager in place to run the property management department.

Our vast experience with property management companies of all sizes allows us to offer lasting value to your business, insights to its potential and inspire you to continue your pursuit for continuous innovation and excellence.

Build capability

Staff development

Too often a company’s success relies on one person’s ability to know everything in the property management office. This structure does not support growth and can be detrimental if that person (and their knowledge) decides to leave your business. We have developed straight forward and successful systems to ensure everyone in your office knows what to do in each situation.

By following well documented and tested systems, your company will reduce errors and your team will have a greater ability to follow procedures set up for them. We can offer onsite training, backed up by user-friendly documents that won’t end up in the bottom of a filing cabinet (unused or discarded).

Streamline

Systems and procedures

Property management is all about processes. Yet too many businesses leave it up to individuals to make decisions and subsequently this leads to inconsistencies within your business. With inconsistencies in your service, customer satisfaction is jeopardized and your reputation can be damaged. Real iQ understands the importance of policies and procedures and the fact that the business has to be built around compliance.

Systems and procedures are living, breathing documents that are vital to the success of the business and the development of your team. We can tailor procedures to your specific business needs and ensure that your team live and breathe them.

Grow

Fee maximisation

Are you being paid what you are due? Many business owners are unaware that through unintentional staff error and a relaxed pricing structure, that they are losing money each day.

By adopting simple systems (and putting checks in place to ensure your team follows them) you can ensure that fees due are being charged and collected. Our company can also discuss your current fee structure and ensure that you are charging market rates for your service.

We have tailored consulting packages to suit your individual business needs.Enquire today for a no-obligation quote.